Shipping & Return Policy
What is your shipping policy and fees?
All orders over $30.00 are always shipped FREE in the US! Orders under $30.00 are $3.90 with First Class tracking. Faster mailing options are available, if you need to have your nail strips rushed to you sooner, for an additional cost at check out.
•Currently we have shipping set up for the USA, The UK, Canada, Australia, Austria, Germany and Ireland. Shipping Rates for these countries is based on the weight of the package with tracking, and the zone that your address is in. If you notice the shipping seems unusually high, please message us and we will be happy to put your address in and get you and exact quote. We would love to sell to you wherever you are located. If you do not see your country on this list, but would like to buy from us, that is not a problem at all. Simply email us at firstname.lastname@example.org with your address and we will set up shipping in our computer for your country. We are adding more countries as we expand our customer base.
Shipping Rates for these countries is based on the weight of the package with tracking, and the zone that your address is in.
•Color Crush Nails, LLC is not responsible for incorrect shipping addresses. Please make sure you take care to accurately enter your correct mailing address. If a package is delivered to the wrong address because you input the address incorrectly, we are not responsible, you can file a claim with USPS here Claims. If a package is returned to Color Crush Nails because you entered the wrong shipping address, you will need to pay for a new tracking label for the item to be mailed out to you again. Color Crush Nails sends all US packages with tracking. If a package shows that it has been received at your shipping address, we are not responsible to replace it. If a package shows as delivered please contact your local post office and ask them to geo locate the item. The tracking is encoded with geo location when it is delivered, and the post office will be able to locate the mail box it was delivered to.
•If you prefer to use a different method of shipping than we have available on our website, please just send us an email at email@example.com and we will happily look into other shipping alternatives for you.
Please Note: Due to Covid 19, there are current shipping delays. Color Crush Nails cannot give an exact arrival date of your package, and we are not responsible for delays. Please be patient, as some areas of the country are impacted more than others. In addition, Color Crush Nails is not responsible for lost packages. If your order has been tracked as delivered, and it has been more than 72 hours since the occurrence, please contact USPS at www.usps.com and you can use the tracking number provided in the email we sent you upon mailing your purchase to file a claim here Claims. Color Crush Nails is not responsible for damaged packages, please contact USPS to open a claim for damaged packages, you can file a claim with USPS here Claims.
What is your return policy?
Due to the nature of the product, we cannot accept returns, or exchanges. If you have any issues with your order please contact us immediately and we will be more than happy to help.
How long will it take for my order to be shipped?
All orders are shipped from our home base in California within 3 business days. Typically we ship within 1 business day, however it can take up to 3. Orders with priority shipping with always be shipped as soon as possible. We know your time is valuable.